• February 14, 2020 4:49 PM | Anonymous

    Carolyn Thompson, Real Estate Search and Sale, LLC

    February 14, 2020

    Many people enjoy the convenience of shopping online.  To help your clients make room for their new purchases, and to deal with empty shipping boxes, inform them of a free and easy way to donate household items and clothing using Give Back Box®. The donations will make a difference in their community and recycling the shipping boxes, or any other cardboard box, helps the environment too.   

    It’s as simple as printing a free shipping label and dropping the box off at UPS, FedEx or USPS, or request a pick up.

    More information is available at this link:

  • January 13, 2020 3:40 PM | Anonymous

    Tasha Valentine,  The Tidy Type, LLC

    January 13, 2020

    A few weeks ago, I received a phone call from a new client who was at her wits end with the clutter in her home. After a brief introduction, I asked what led her to call and listened intently as she told me her story. Nothing that she said was out of the ordinary, so I continued to go through my script and we scheduled a date for an organizing session. She asked if we could make it a few weeks out and I didn’t have an issue with it, but given her enthusiasm during our call, I was curious to know why. I asked and she said “I need to tidy up before you get here because I don’t want you to see my house like this.”

    Feelings of shock and confusion entered my head and I was speechless. All that I could think at the moment was “why would anyone want to organize before the organizer comes over?” After a few seconds of silence, I let her know that organizing before I came would not allow me to effectively help her. She didn’t seem to understand why, so I provided her with a few examples:

    ·        When you hire someone to paint a room, do you paint before they come?

    ·        When you hire someone to prepare your taxes, do you prepare them before they come?

    ·        When you hire someone to clean your house, do you clean before they come?

    If she tried to organize before I arrived, I wouldn’t be able to assess the real situation and help her truly solve any organizational challenges she was facing and it would be counterproductive to the process. I went on to let her know that my goal was to help her become (and stay) organized. Once she understood where I was coming from, she asked “well then what should I do until you get here?” I let her know that the best way to prepare would be to think through her daily routine and note all of the areas that could be improved if they were organized and be ready to share that with me when I arrived. Other than that, all she needed to do was sit back, relax, and envision what her new life would feel like in an organized home.

    The Tidy Type LLC is a whole home organization company who believes that everyone thrives when they are organized! Proudly serving Southern Maryland, DC and Northern Virginia.

  • December 26, 2019 5:23 PM | Diane Greenhalgh (Administrator)

    NAPO conference recordings are free for our chapter members.

    Title: Show Me the Money! Money Mindset & Pricing Strategies
    Number: CR 2-217
    Presenter: Lisa Montanaro
    Review by: Diane Greenhalgh, Priority Focused Organizing

    There are so many ways to create a pricing structure and Lisa outlines the pros and cons of the various pricing models. She also discusses policies to establish and how to overcome price objections from clients.

    I particularly liked:

    • Creating a pricing pyramid of different products to allow clients to come in at the level they can afford and bringing them up the pyramid.
    • Establishing a money mindset and how to go about a pricing increase.
    • The different pieces of creating packages.

    Submit your review of a conference recording to

  • December 16, 2019 9:34 PM | Anonymous

    Carolyn Thompson, Real Estate Search and Sale

    December 16, 2019

    Recently I met with a client to sell her home.

    My client said she’d like to sell in about a year. She said that she wants time to get her house ready and prepare her kids emotionally for the move. Currently, the house is a great fit for her family and in a convenient location. Her sons enjoy where they live. It helps them stay grounded and moving would be a difficult transition.

    It’s essential to understand why someone is considering buying or selling a home so I may provide prudent guidance.

    In this scenario, my potential seller said that her home was too much to manage. She was overwhelmed with yard maintenance, home repairs, and lack of organization.  I lined someone up to manage her landscaping. My real estate company, Real Estate Search and Sale, provides an extensive plan for property repairs and maintenance. Now thanks to Silvia Baleras, Your Life Simplified, LLC for introducing me to NAPO I now have a plethora of specialists available to, manage, organize, stage and perform dozens of additional services to help my clients. This is beneficial to my clients whether they elect to stay in their current home or transition to a new home.

    My company, Real Estate Search and Sale does not charge to create plans for maintenance, repairs, cleaning, and staging.  It is our goal to help people be as happy as possible in the space they already have, and only move when necessary.

  • November 27, 2019 9:08 AM | Anonymous

    Mari Millard, Two Maids & A Mop

    November 27, 2019

    When the vacation is really over

    Recently, my spouse and I enjoyed a couple of weeks in Europe enjoying great food and a break from a busy life.  While our eight-year-old twins and two doodles were excited for our return, our home looked like a frat house.  Even though Grandma was home with the children and animals, basic cleaning seemed to be an afterthought.  There was dirt and dust in places that I’ve never seen before.  The baseboards and corners of the floors had accumulated a variety of foreign objects.  The appliances were covered with food smudges and fingerprints.  As the owner of a residential cleaning company called Two Maids & A Mop, I’m used to seeing homes in all types of conditions.  However, it’s usually not my own in such a sad state. Typically, we have teams clean on a regular basis which helps keep up with the wild inhabitants but we didn’t while we were gone-big mistake.

    I’ve learned something very important regarding travel.  From now on, I’m going to schedule a cleaning to coincide with my return.  I want to walk into a freshly clean home. I want to see the beautiful vacuum tracks on the carpet and mirrors free of toothpaste spray.  I want to have fresh sheets on the bed ready for a deep restful sleep.  Also, there are occasions when I have a pet sitter stay at the house while we’re away.  I’m going to start the same practice of a pre-return clean for those circumstances as well.  For most of us, the vacation has to eventually end but you don’t need to return to a complete disaster. 

    Two Maids & A Mop is a women-owned residential cleaning business servicing Montgomery County, DC and NoVA and we are unique in that we utilize a Pay for Performance Plan wherein our maids are compensated based upon your rating each and every time that we clean your home.  We also believe in giving back to our community and we proudly partner with Cleaning For A Reason to provide free cleaning to women battling cancer.  Call or email to get a free estimate. 703 214-2424 or

  • November 18, 2019 6:38 PM | Diane Greenhalgh (Administrator)

    NAPO conference recordings are free for our chapter members.

    Title: The Operations Manual - Run Your Business Like A Badass
    Number: CR4-704
    Presenter: Alexis Boccanfuso of Clutterphobe
    Review by: Jill Katz, One to Zen Organizing

    As we know, having an organizing business means that we both organize for clients and run a business. We need to do both to be successful. Some call it working “in” your business vs. working “on” your business.

    This conference presentation focuses on being a business owner. Here are 3 nuggets I learned from the presentation:

    • If you are running your own business, an important component of success is having an operations manual with SOP’s or Standard Operating Procedures.
    • SOP’s have 3 main components: Function such as payroll, marketing, client intake; Tasks within that function such as “How I get paid” or “How do I follow up with leads”; & Step-by-Step procedures of how that task gets done.
    • These SOP’s are important in creating consistency with each function and task. It also ensures that anyone can look at it (ex. If you are on vacation, hire employees) and maintain it to your standard.

    Submit your review of a conference recording to

  • November 14, 2019 10:03 PM | Anonymous

    November 15, 2019

    Diane Greenhalgh, Priority Focused Organizing

    November 15, 2019

    • Check out for a list of emergency supplies to pack.
    • Include a flashlight in bedrooms and other areas so you and your family can find your way around if the power goes out. Some flashlights you can plug into the power outlet to keep them charged and they will light up when the power goes out so you can find them.
    • Put emergency cash in a secure but easily accessible spot that you can access even in the dark. If power and/or the Internet are down you won’t be able to use your credit cards. Include enough for your family for lodging, food, gas and other supplies for at least a few days.
    • Create an emergency folder that includes copies of your license, passport, account information, medications list (including doses and doctor who prescribed them) and other important documents and information.
    • Charge your phone and other electronics regularly, especially overnight. Some people charge their phone when they are getting ready in the morning or when they get to work. If an emergency happens in the middle of the night you won’t have the ability to use your phone for very long. You want to have as much battery life available as possible. Also, charge it in the same spot every night so you don’t have to go searching for it.
    • Create one person as your point of contact for friends and family to get updates from. You will have other things on your mind and won’t have the time or phone charge to update everyone. Let the contact know where on social media you will post updates for everyone when you can.
    • Store memorabilia in waterproof totes where they are easily accessible so you can grab and go. For electronic information, it is a good idea to have one of your backups on the cloud just in case something happens to your home.
    • Keep travel supplies stocked and ready to go, including a power strip with USB inputs. What you would use for a trip you will also need if you are forced to evacuate.
    • Don’t forget supplies for the fur babies. Don’t just include food and medication. Be sure to include a leash, bowls, and other items. Include a list of hotel chains that allow pets.

  • October 31, 2019 10:09 AM | Diane Greenhalgh (Administrator)

    Diane Greenhalgh, Priority Focused Organizing

    October 31, 2019

    (left to right) Diane Greenhalgh, C. Lee Cawley, Amy O'Donnell, J.J. Jackson, Judy Tiger, Martha Blumenthal

    Earlier this month, a few of us from the NAPO-WDC chapter joined our Membership Director J.J. Jackson at an American Association of Daily Money Managers (AADMM) lunch and learn event. Daily money managers like J.J. are financial organizers who help with bills, budgets, and record-keeping, and bookkeeping.

    The presenter was Matt Paxton, an organizer out of the Richmond, VA area who formerly appeared on Hoarders and is now preparing for a January 1 launch on PBS of Legacy List with Matt Paxton. He gave a lively presentation on downsizing ideal for seniors called "Nobody Wants Your Stuff".

    He says he gets clients in the right state of mind by performing an exercise. He asks them to pretend their house has caught fire and they have two minutes to gather what they will take with them. After two minutes it is revealing what they are able to find, or rather not find.

    Here are his 10 downsizing tips.

    1. Include everyone to participate in the cleanup, including the grandkids. Do it as a family.
    2. Do a 10 minute sweep 5 nights per week to keep it up.
    3. Unpack bags right away, particularly groceries and travel suitcases.
    4. Give every item a home. Employ "equal in, equal out".
    5. Perform a 4 pile sort: Donate, Sell, Trash, Keep. Put the Keep pile across the room so you have to get up and walk over to it.
    6. Distribute legacy items, like heirlooms, now.
    7. Avoid punting the decision of who gets what to the kids to avoid disputes. For those children having to split the estate, a tool to use is Fair Split so everyone gets a fair share of the value since each item is not equal to others.
    8. Donate, donate, donate, but not Goodwill or other places where you (or your client) shop. Try to find places that actually put the products in the hands of people in need. Keep a donation box in your trunk, not in the house. If you have to carry it out you're less likely to do it.
    9. Be realistic about what you will use. Turn hangers around and get rid of those not switched after a year. Get rid of expired food.
    10. Pare down photos and paper by putting a shred box in the trunk of your car, shutting down the stream of mail coming in, getting rid of any photos from your backlog that aren't of people, keeping 20 photos per year and writing the stories on the back, using frames like Little DaVinci dynamic frames that you can put your children's artwork in and switch out each week then each month put the best one in memorabilia.

    Thanks to J.J. for inviting us to such a fun event!

  • October 28, 2019 2:46 PM | Anonymous

    Gina Weatherup Chantilly Mediation and Facilitation 

    October 28, 2019

    I’ve been talking to people a lot recently about empathy – what it is, what are our reactions to it, how can it be helpful – or not.

    Many people believe empathy is a good thing, but do not generally give it a lot of thought, particularly when it comes to professional relationships. Whether you work primarily in an office as part of a team, primarily with clients, or primarily on your own, acknowledging that emotions are a part of life and being open to sharing compassion can be hugely beneficial – yes, even at work.

    Compassion & Empathy – What’s the Connection?

    Empathy is when we feel, or understand, someone else’s emotion. Compassion is one of the possible responses to empathy; in fact, it’s the goal. When we can see that someone else is in any type of distress – dealing with an emotion we typically think of as “negative” like anger, sadness, grief, disappointment, etc. – compassion is what we’re feeling if our response is to help them, or to fulfill their need.

    For example, if I’m mediating between two parties, and one of them is so distressed she bursts into tears, I may or may not be able to accurately name her emotion. It could be anger, grief, or sadness. Regardless of naming the emotion, if I feel an impulse to offer her some comfort – be it a tissue, words of comfort, or placing my hand on her shoulder – that’s compassion.

    When we share both empathy and compassion with people, we feel a deeper human connection. And that’s great! Feeling connected to other people is essential to human happiness in every aspect of our lives. In fact, in our professional lives, it can:

    ·      Improve productivity and collaboration.

    ·      Foster employee engagement.

    ·      Cultivate positive and longer-lasting client relationships.

    ·      Increase profits.

    Yet traditionally we have been taught that emotions do not belong in the workplace! This is partially because of the long history of gender stereotyping – men don’t have emotions, after all, and it’s men who mainly work outside the home, right?  [insert eyeroll emoji here]

    Of course we know that statement is not true. While it does still affect us, though, I think there’s a bigger issue holding us back from embracing emotions, empathy, and compassion in professional contexts. Namely, it is so hard to know what to do with all those messy emotions! Wouldn’t it be easier if we could just ignore emotions sometimes?

    It might be easier, but it does not work – because ignoring emotions does not do anything with them. By definition, emotions are still there, influencing our behaviors and our thoughts.

    So what can you do with emotions at work?

    ·      Embrace them!

    o   If you feel comfortable with it in any given situation – and that will change in different situations – let the emotions flow. Use them to feel a deeper connection to the people with whom you work.

    ·      Be open to discussing them.

    o   If you see someone struggling with some emotion, ask them about it. Or you can try to name it – gently, asking if you’re right, no one likes to be told they should be feeling a certain way – but we all love the feeling of recognition when our emotions are understood by others.

    o   Also, you can simply state your own emotions as part of everyday professional conversations.

    ·      When needed, reframe the situation, or reschedule the conversation/tasks.

    o   This is a big one for the more difficult emotions that may come up because of things that happen outside of our professional lives. A break-up, a death, a difficult time with a loved one – the emotions connected to these events do not just disappear because we’re meeting a client or sitting in a cubicle.

    o   Reframe it:

    §  First, you need to make sure you understand what’s going on. So, ask questions, gently and with a true desire to understand – not to fix or correct.

    §  Second, reflect back what you’re hearing – this may include naming an emotion, or simply restating the words you just heard.

    §  Third, check-in. Ask if you’ve got it right! Sometimes we may repeat the very same words back to someone, and they may alter what they said. And if they don’t, then you have helped them feel heard and understood.

    §  Finally, you get to reframe – and I do not mean put a positive spin on it! Instead, reframing means you offer an alternate perspective. Suggest or ask how the other person causing these emotions might be feeling, or ask if they can think of an alternate path forward.

    §  Sometimes, reframing is not an option – the death of a loved one is one situation which comes to mind here. Simply acknowledging the loss and the deep emotions and sitting silently with the person grieving may be the best way to express compassion.

    o   Reschedule:

    §  One of the reasons we avoid emotions at work is that they can interrupt work. Yet, the best thing to do if work just truly cannot be accomplished that day is to take a break! Come back with more focus another time – in 20 minutes or an hour or the next day.

    All of these options take practice, in part because how you use them will change in nearly every situation.

    To learn more or schedule a group training, contact Chantilly Mediation and Facilitation today at or 703-951-6647. 

  • October 17, 2019 11:29 AM | Anonymous

    Janet Schiesl, Basic Organization
    October 17, 2019

    One of the key ingredients for success in life and school for most students is to develop good organizational skills. Naturally some are more organized than others. Anyone can help a child put routines together to become more organized. Here are some ideas that you can apply to your child’s daily life so that it stays under control and is more productive. They are also important life skills that your child can use throughout their life.

    1. Use a To-Do list. By having your child keep a list of assignments, chores around the home, reminders about items to bring to school, homework to do, etc…they will have a    sense of accomplishment as they cross off completed tasks.
    2. Designate a place to study. A quiet place with little distractions is where your child will most likely be productive. Be sure and have school materials and supplies close by. If your child is younger it would be good to have them close by so that you may monitor their progress.
    3. Designate a study time. Have a time every day that is reserved for homework and studying. Usually right after school is not the best time because your child will usually want a snack   and some time to unwind. Ask your child for their input when deciding on the time of study and then make it their routine.
    4. Homework Assignments need to be organized. Encourage your child to do the assignments in the order in which they are due. It’s best if they can start with one that is not to difficult and save the harder and longer assignment for last.
    5. Do a weekly clean-up. Each week you can encourage your child to sort their notebooks and backpacks. Important papers like tests can be stored in a separate file at home.
    6. Organize notebooks. Help your child keep better track of their papers by separating their notebooks with divider inserts that have pockets. Label each divider according to the subject. It is also a good idea to have a “to do” folder and a “done” folder to help organize and keep completed items or papers that need to be signed by parents as well as notices or worksheets.
    7. Have a master calendar. Having a large calendar for the whole household will help keep track of all the activities that need to be done and will help eliminate scheduling conflicts. Note the days that your children have tests or projects due. Also list extracurricular activities, school holiday’s, family commitments, and any other major family or school event.
    8. Household schedule. By establishing a regular homework time, dinnertime, and bedtime, your child will fall into a pattern at home. It’s important that they are well rested before going to school. Limit television and computer play to specific times as well.
    9. Offer support. While your child is learning how to develop organizational skills it would be helpful to photocopy schedules and checklists and hang them on the refrigerator. Be sure to gently remind your child to fill in the calendar dates and to keep their materials and papers organized. It’s also important to set a good example.
    10. Prepare for the next day. In order to help each morning run smoothly it’s helpful for your child to pack their schoolwork and books into their backpack before they go to bed. You could take this a step further and ask them to lay out their clothes, socks, accessories and shoes too. I sometimes ask my children what they would like to eat for breakfast the next day and have found that helps things go smoother as well. Be sure and ask them if they will be buying or taking a lunch to school so that you can prepare for that as well.

    Originally posted on Janet Schiesl's Website, Basic Organization

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